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Airbnb CSV Export

If you don't have a PMS connected, you can download your reservation data directly from Airbnb and upload it to FaturaSync.

Download your reservations from Airbnb

  1. Log in to airbnb.com
  2. Go to Transaction History → Paid tab (URL: airbnb.com/users/transaction_history/.../paid)
  3. Click the date filter and select Custom dates
  4. Pick the start and end date for the period you want to export (e.g. a full month)
  5. Click Apply
  6. Scroll to the bottom of the page and click Export CSV

Export the Paid tab

The Paid tab shows completed payouts with gross amounts, service fees, and payout method — exactly what FaturaSync needs to calculate commissions and base amounts.

Upload to FaturaSync

  1. On the FaturaSync dashboard, find the Airbnb upload card
  2. Drag and drop your CSV file, or click to browse
  3. FaturaSync reads the file and maps columns automatically
  4. Review the data in the booking table — check that guest names, dates, and amounts look correct
  5. Click Apply to confirm the mapping

What FaturaSync extracts

From the Airbnb CSV, FaturaSync automatically detects:

Field Airbnb column
Guest name Guest
Check-in Start Date
Check-out End Date
Gross amount Amount or Gross Earnings
Service fee Service Fee or Host Service Fee
Confirmation code Confirmation Code

Commission calculation

If the CSV includes a Service Fee column, FaturaSync uses the actual fee from Airbnb. Otherwise, it applies the default Airbnb commission percentage from your property settings (typically ~3% for personal hosts or ~15.5% for professional hosts).

Tips

  • Export monthly — Download one month at a time for easier tracking
  • Check the date format — Airbnb CSV files typically use MM/DD/YYYY format, which FaturaSync handles automatically
  • Multiple properties — If you have several listings, the CSV includes all of them. FaturaSync maps each booking to the correct property if your property names match

Troubleshooting

  • Amounts look wrong — Make sure you're using the Gross Earnings/Transaction History export, not the Payout report (which shows net amounts after fees)
  • Missing columns — Ensure you downloaded the full Transaction History, not a summary
  • Dates incorrect — Check that your file wasn't modified in Excel, which sometimes reformats dates